About Trident Talent

We Are the Caribbean's
Hospitality Talent Partner

Founded by hospitality operators who knew the region needed a better way to recruit, train, and deploy talent.

Our Story

Built From the Inside Out

Trident Talent was founded in 2010 by a group of Caribbean hospitality operators frustrated with the same problem: finding great people for their properties was incredibly difficult.

International agencies did not understand Caribbean hiring -- the visa complexity, cultural differences, and island-by-island labor dynamics. So they built something different.

Fifteen years later, we have placed over 2,400 professionals across 30+ islands, maintained a 97% retention rate, and built the largest specialized hospitality talent database in the region.

I

Island-First

Every decision filtered through Caribbean reality.

C

Candidate Care

Free placement, full training, 90-day support.

Q

Quality Over Volume

Every candidate vetted, trained, deployment-ready.

L

Long-Term View

We measure success in years, not placements.

2,400+
Professionals Placed
97%
12-Month Retention
30+
Island Markets
15
Years Operating

Our Team

Led by Hospitality Veterans

MW

Marcus Williams

CEO & Co-Founder

Former GM of two major Jamaica resorts. 20+ years in Caribbean hospitality.

SC

Sarah Chen

COO

Ex-VP Operations at a Caribbean hotel group. Led 12 property openings.

RJ

Ricardo Joseph

Head of Recruitment

Built the largest hospitality candidate database in the Caribbean.

EP

Elena Perez

Director of Training

Former L&D Director for a global hotel brand. Designed our training program.

DJ

David James

Head of Compliance

Immigration and labor law specialist. 98% permit approval rate.

NK

Natalie King

Client Partnerships

Manages relationships with 60+ resort and hotel partners.

AT

Andre Thomas

F&B Recruitment Lead

Executive chef turned recruiter. Culinary and F&B specialist.

LM

Lisa Martinez

Candidate Experience

Manages onboarding and 90-day support for every placement.